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FAQs

If you can’t find the answer you are looking for, give us a call: 1-888-260-0886.

How do I know which Shell Fleet Card card is right for me?

No matter how many vehicles your company fuels, Shell Fleet Solutions has a card that can help drive your business forward. Visit our Fleet Card Comparison page or Find My Fleet Card tool to choose the one that works best for you.

If I sign up today, how long will it take to get my Shell Fleet Card?

Account holders typically receive their cards within 7–10 days. Cards can also be shipped via overnight delivery at the customer’s request and expense.

On an existing account, how long does it take to get a new or replacement card?

Cards are shipped via regular mail on the first business day after they are ordered. Other forms of shipping are available at the customer’s request and expense.

Ready to get started?

Find out which card is right for you, then set off down the road to greater efficiency.

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or call 1-888-260-0886

Mention code

*At participating locations. Certain restrictions apply. Valid for Jiffy Lube Signature Service^® Oil Change services and additional preventative maintenance services which vary by location. Visit www.jiffylube.com to locate a Jiffy Lube service center near you and view the services offered.

** Rebates of up to 6 cents per gallon are on the Shell Small Business and Shell Fleet Plus cards only. Rebate of up to 5 cents per gallon is on the Shell Fleet Navigator card only. Rebates are tiered, and are dependent on total monthly fueling volume. Rebates are not applied at the time of purchase — they appear as an account credit on the same billing statement with your monthly purchases. Rebate only applies to gallons pumped at Shell stations. Rebates are subject to change without notice prior to applying and/or acceptance.

^† Subject to credit approval and applicable law. Promotional offer is applicable to new accounts only for the first 180 days. Promotional offer applies to the first 6,000 gallons per month. The promotional offer only applies to gallons fueled at Shell stations. The promotional offer can be revoked at any time and is subject to change prior to applying and/or acceptance. Rebates are not applied at the time of purchase — they appear as an account credit on the same billing statement with your monthly purchases. The standard rebate tiers apply after the promotional offer and can be found at www.businessfleetsolutions.com/card-comparison. The standard tiered rebate only applies to gallons fueled at Shell stations. The standard rebate tiers are subject to change without notice prior to applying and/or acceptance.

© 2024 Shell Trademark Management B.V. reserves all rights not expressly granted herein.

Shell Fleet Navigator

Total Number of Gallons Purchased in Billing Cycle	Per Gallon Rebate (in Network)
1 to 1,000	1¢
1,001 to 4,000	2¢
4,001 to 7,000	3¢
7,001 to 10,000	4¢
10,001 to 25,000	5¢

Shell Fleet Plus

Total Number of Gallons Purchased in Billing Cycle	Per Gallon Rebate
0 to 500	2¢
501 to 5,000	3¢
5,001 to 10,000	5¢
10,001+ (no gallons limit for rebates)	6¢

Shell Small Business

Total Number of Gallons Purchased in Billing Cycle	Per Gallon Rebate
0 to 500	2¢
501 to 5,000	3¢
5,001 to 10,000	5¢
10,001 to 20,000	6¢

Rebates are subject to change at any time without prior notice and are void where prohibited by law.